A1: You can pay in cash to the driver in Singaporean Dollar. No credit card is accepted.
A2: You can book anytime before the pick-up time. However, most of the time the taxis are fully booked within 3 days so we encourage you to schedule your booking at least 3 days in advance.
A3: You will receive the driver’s contact details around 9PM on the day before your travelling date.
A4: All our taxi charges are per vehicle and not per passenger.
A5: We do charge for waiting time, but you should send us your flight number so that the driver can track your arrival anytime. It is only after that that the waiting charges can be negotiated about.
A6: The taxi driver will be waiting at the arrival hall and carrying a board that has the passenger’s name on it. Also, the driver will have your contact details.
A7: No. Just sit inside the taxi during the entire journey.
A8: Toll fees are required for both Second Link and Woodland Checkpoint. Travelling via Second Link, however, is highly encouraged to avoid traffic jam during peak hours.
A9: It takes approximately 2 hours, depending on the checkpoints traffic condition.
A10: You can make travel changes 24 hours before the scheduled date. However, the acceptance of the revision will still depend on the availability of the taxi.
A11: Yes, we do. On the Reservations tab, kindly click on Special Request when asked for the Trip Type. We will give you a quotation accordingly.
A12: Toyota Innova and Toyota Alphard (Higher Price).
A13: No. We provide transfer services from Singapore to anywhere in Malaysia, not only in Johor Bahru.
A13: All listed prices are referring to one-way trip only.
A13: All charges are tabulated. No other extra charges apply, except for the toll fees (per trip).